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July 29
16:00 - 17:00
Consult Website Event




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ELTA Academy Masterclass: Design Thinking and Client Centricity in a Legal Environment

Join us for an engaging webinar on “Design Thinking and Client Centricity in a Legal Environment,” tailored specifically for lawyers, in-house counsels, and legal tech entrepreneurs. This session will introduce you to the transformative power of design thinking, a human-centered approach that prioritizes client needs and innovative problem-solving in legal practice.

Key topics will include:

  • An introduction to design thinking principles and their application in legal settings, even for those with little prior experience.
  • Strategies for enhancing client satisfaction and building stronger client relationships through tailor made and creative solutions.
  • Practical steps to integrate design thinking into your legal practice, improving processes and service delivery.
  • Addressing regulatory challenges while implementing client-centric innovations in compliance with laws and ethical standards.
  • Real-world examples of successful design thinking applications in law firms and corporate legal departments.

Benefits of adopting a design thinking approach include:

  • Increased client loyalty and satisfaction through better understanding and addressing their needs.
  • Enhanced efficiency and effectiveness in legal services by fostering a culture of innovation and continuous improvement.
  • Competitive advantage in a rapidly evolving legal landscape.

Guido Aßhoff, LL.M. and Marisa Monteiro Borsboom will share their insights and experiences, providing you with the tools and knowledge to revolutionize your legal practice. Don’t miss this opportunity to elevate your client service and drive innovation. Register now to secure your spot!

Please register by using this link: https://us02web.zoom.us/meeting/register/tZAqd-msrzwuG9JQ8sRd2Fn1k6mt-M3aU487